"I visited you for the first time today and had a consultation and cut and finish with Rory. From the initial greeting at reception to meeting Rory I felt both valued and welcomed. He spent a lot of time ensuring that I would leave with a style that was right for me, checked with me that I was happy, and his attention to detail meant that I left the salon more than happy with the finish. It's not only the ladies that feel better if their hair looks good.! Thank you Rory and team, it was my first visit but not my last."
– Andrew
"I had a massage on Wednesday evening by Helen, and just wanted to say how amazing it was - it was by far the best massage I've had, and I've had a fair few! I had so many knots and was so tense, and I still feel so much better even 5 days on! Just wanted to give praise where it's definitely due :-)"
– Emma
"Please thank Rory for my really super hair cut that he did this morning, just as I like it."
– Lis
"I just wanted to drop you a line to say how much my mum and I enjoyed yesterday. We both love Buff. I want to say how I thought Lindsay was excellent and both girls treated us beautifully. We will both be back for another pamper session soon."
– Donna
"I came in on Saturday morning and had my nails painted by Eva for a wedding we were going to that afternoon. After the ceremony, and while waiting for the bride and groom to come out of the Church gates, I was clutching a handful of flower confetti and one of the photographers came over and asked if he could take a photo of my hand, commenting on how lovely my nails looked. I was delighted! As we have another 3 weddings to go to this year, I'll definitely be in again and this time will book well in advance! May I ask you to please pass on my thanks to Eva."
– Anna Betteridge
"I came with a friend today to do a new treatment and I have to say what an experience I have never come away feeling nothing but great but today was certainly something amazing and it's all thanks to Eva not only did she leave me feeling so amazing but she managed to sort my trapped nerve in my back that's been hell for 3 months. I will very much look forward to my next visit with you guys."
– Michelle Jenkins
"My husband and I thoroughly enjoyed the hot tub and massage. The hot tub was wonderful and it was so spacious and peaceful, thank you. The massages were excellent, the best we have ever had and the treatment room beds were so comfortable! Thank you for an unforgettable experience on our wedding anniversary. The Prosecco was also delicious! We will be back!"
– Caroline
" I wrote to you some years ago in respect to your staff and I feel it is time that I wrote again. I used to work with the public and know that they are so quick to complain but not so forthcoming with praise. My wife and I have been coming to buff since you opened and my wife's last visit was yesterday (8th July 2015) and mine was on the Monday with Kimberley. Having coped with cancer I visit you not only because I have problems with my neck and back but because it is so relaxing and helps take away the stress. Could you please pass on my thanks once again to your colleagues who are always so helpful and friendly. I know a lot of the staff by face but unfortunately not by name except for Jess who has been with you ever since I first came and is always a delight to see. Please also pass on my thanks to Kimberley- she was so friendly and professional and I left feeling so relaxed. In an ideal world a massage at the start and end of the day would be so beneficial- who knows maybe my numbers will come up this week!! Thank you all once again."
– William Hill
"Olena is one of the best masseurs in Taunton! Our Town's best kept secret. I will be back for more!
August 2022"
– Charles